Bull Airs Shop Policies
"Roads? Where we're going, we don't need roads." But we do need the correct shipping address! Please make sure you double-check and input the correct shipping address before purchasing. Unfortunately, we cannot be responsible for refunds, replacements, or returns if the information provided is incorrect.
Canceling an order
"I'll be back." But if you need to cancel an order, please do so within 12 hours of purchase. After that, the item may already be on its way to you!
Returns, refunds or exchanges
"If it doesn't fit, you must acquit!" Clothing items can be exchanged for in-stock items or replenished when the item is back in stock. Due to the custom-made nature of our items in small batches, we cannot offer refunds without a return of the original item in unused condition.
Unhappy with your order?
"I don't think we're in Kansas anymore." If you receive an item and are unhappy, please reach out to us first so we can make it right and make you happy. We're a small family-owned company that deals with multiple orders per day, and sometimes accidents happen. Please email us with any issues at firstname.lastname@example.org we monitor our email from 9:00am-2:30pm Monday thru Friday, please have patience for a response we will reply as soon as possible.
Credit / Debit Cards